What does it mean when the system shows the message “Your account is disabled”?

The message “Your account is disabled” indicates that your access to the trading account has been restricted by the broker, either temporarily or permanently, due to compliance, security, or operational reasons. The broker may have disabled your account for any of the following reasons:

• Multiple failed login attempts
• Non-compliance with KYC or other regulatory requirements
• Technical or administrative issues
• Negative balance or unsettled dues in the account

To resolve this issue, please follow these steps:

• Contact Share India Support to identify the specific reason for the disablement
• Complete any pending KYC or compliance requirements
• Clear outstanding dues, if any
• Submit a reactivation request along with your Client Code to Share India Support

Once the necessary actions are completed and verified, your account access will be restored.