Frequently Asked Questions | Share India

Steps to enable cameras during in person verification (IPV)?

In case of Google Chrome on phone:

  • If you are using Google Chrome on mobile then tap on context menu button

  • After opening menu, select settings

  • Tap on site settings

  • You can see the camera option enable it

In case of Google Chrome on Computer:

  • You need to click on view site information which appears just before the URL in a lock symbol.

  • There you need to click allow beside the camera symbol.

  • After allowing camera access, refresh the following page

If you are using Mozilla Firefox, you can go to permissions on the left of the address bar and click on X next to Blocked. Then reload the page and click on the permission group.

Another way of allowing camera access in firefox is:

  • Click on the menu button and settings

  • Click the Privacy & Security and scroll down

  • By scrolling down you can click on settings beside the Camera option

  • You have to uncheck the new request and save changes.

For IOS user, you need to manage the app’s privacy permissions

Note: Suppose the camera access is not enabled after enabling the permission, then clear browser cache and cookies. And follow the above steps mentioned in above information.

FAQs on Account Opening / Re-activation

Visit to open the account

No, the online account opening process at Share India is absolutely free.

  • A copy of your PAN card.

  • Aadhaar Card/Address proof

  • A mobile number linked to Aadhaar (mandatory, to receive an OTP and esign the account opening form.)

  • For bank account verification, enter the account details, i.e. account number and IFSC, Share India will deposit an amount between ( ₹ 0.01 to ₹ 1) to the bank account and proceed.

  • A scanned copy of your signature. The signature must be with ballpoint or ink pens. Markers or sketch pens are not allowed.

  • Income proof (Only in case of proposed F&O Currency Derivatives transactions)


Contact our support team on 011-41194100

In case of a name mismatch between your PAN and address proof - You’ll have to submit a self-declaration letter in order for us to verify this.

24-48 hours

You will receive an email from ShareIndia confirming your account activation along with relevant login credentials.

Upon activation of your trading account, Share India will send your login credentials to your registered email Id. You can start trading immediately thereafter.

To facilitate smooth trading operations, a client is required to open two type of accounts i.e. a trading account and a demat account.

A demat account facilitates holding the shares and securities (bonds, ETFs, mutual fund units, etc.) in digital mode, while a trading account provides the interface to buy and sell shares in the stock market.

No, clients aren't allowed to open mutiple trading accounts with any brokerage firm in India

We encourage clients to open both trading as well as demat accounts with Share India for hassle free trading experience

We encourage clients to open both trading as well as demat accounts with Share India for hassle free trading experience

As per SEBI's directives, clients intending to trade in F&O and/or Currency Derivatives Segments must provide their income proof to the brokerage firm

The Income proof would act as a reference to the amount of turnover executed by the client in the FO/CDS segment and would serve as a benchmark in case any irregularity is observed.

You can request through mail with the income supporting documents e.g. Bank Statement for last 6 months / latest salary slips / ITR / Form 16 (Only in case of proposed F&O Currency Derivatives transactions)

You can request it again with valid documents or call our support team at 011-41194100

Your account will be marked dormant or inactive if you have not taken any trades for a continuous period of 12 months.

To make the account active again, you are required to renew your KYC. You can do so by visiting the e-KYC page

Contact our support team on 011-41194100

Minors are allowed to open demat accounts only that too in offline mode. Documents required- minor stamp, minor KYC and gaurdain KYC alongwith cheque of Rs 1150 towards lifetime AMC

No, an account cannot be opened in the name of a sole proprietorship firm with Share India as it is not a separate legal entity like a partnership or corporation.

The accounts for non-individual entities can only be opened in offine mode. Please call 011-41194100 for further details

No, you will not be able to add another person as a joint holder to your existing account with Share India

You will have to open a new trading/demat account with Share India through Thereafter, you will have to submit a request with your old brokers for payment of money lying in your trading account as well as transfer of securities, if any, from your old demat to your new demat account with Share India

Securities and Exchanges Board of India (SEBI) has mandated that all clients' identity and documents be verified. To comply with this directive, PAN card details are verified from the Income Tax (IT) departments' database, Aadhaar is verified by Digilocker, and the bank account information is verified by making a test transfer between ?0.01 to ?1 to the client's bank account. Further, Share India is also required to verify that the account is opened by the client themselves; hence a In-Person Verification (IPV) is performed.

DDPI is required to facilitate hassle free trading experience and avoid the requirement for physical movement of documents for each transaction relating to sale/pledge of securities

You will have to provide a physical delivery instruction slip after each transaction involving sale of shares as well as for pledge of securities for margin purposes

FAQs on Account Modification

24-48 Hours

You will receive a mail from Share India for the update

For online it is Rs 0 and For offline it is Rs 100

Please raise it to the support team at

You can again raise it with the valid documents

FAQs on Payment from Client to Share India

UPI, Net Banking and Vitural transfer


You can only transfer funds from bank accounts in your name that are linked to your trading account as mandated by SEBI regulations.

You can update the bank details by going into my account and clicking on Edit personal info on the web, go to bank details , update the details and save it.

The funds will be added to your trading account within 3 to 5 working days, once the cheque is cleared.


Funds cannot be transferred to ShareIndia account using credit card.

No, funds cannot be transferred using cash

Transfer of funds from registered account UPI is charged ar Re1 + GST. 2. Instant payment gateway- This comes at a charge of ₹7-11 depending on the banks plus 18% GST with the convenience of instant credit

We use Razorpay to power the fund transfers You can find the list of supported banks under the ' TPV flow via Netbanking' column on this link.

FAQs on Payment to Client from Share India

The payment is only credited to the registered bank account

The payment is processed the same day if the request is done before 5PM.

No, there are no charges on withdrawal of funds

According to the policy, brokerage firms are required to transfer back all unutilized sums of money kept in the client’s trading account back to the client’s bank account at least once, in a period of 90 days.

FAQs on Securities

SEBI has introduced a new document to replace Power of Attorney (PoA) for the purpose of pledging and repledging of stocks for margin purpose.Clients can use DDPI to authorise the stock broker and depository participant to access their beneficiary ownership account (BOA) only to meet pay-in obligations for settlement of trades executed by them

The shares you purchased are short-delivered.Ideally, when you purchase shares, you will receive the delivery of those shares on T+2 days.

The regulator has asked brokers to start separate client unpaid securities accounts (CUSA), which will hold shares of clients who have not paid for the purchases. Such shares cannot be held for more than seven trading days, after which they have to be sold if the client does not bring in money.

Shares cannot be held for more than seven trading days, after which they have to be sold if the client does not bring in money.

Under DDPI, clients can explicitly agree to authorise the stock broker and depository participant to access their beneficiary ownership account for the limited purpose of meeting pay-in obligations for settlement of trades executed by them,

“The stock broker / stock broker and depository participant shall not directly / indirectly compel the clients to execute Power of Attorney (PoA) or Demat Debit and Pledge Instruction (DDPI) or deny services to the client if the client refuses to execute PoA or DDPI.” Electronic Delivery Instruction Slip or eDIS is a facility which allows you to sell shares when you have not submitted your Power of Attorney (POA).

Shares needs to be transferred to Share India demat account and then shares can be sold.

Electronic Delivery Instruction Slip or eDIS is a facility which allows you to sell shares when you have not submitted your Power of Attorney (POA). Please note: You can only sell the stocks you are holding in your linked Demat account. How to Use Generate TPIN/MPIN which is an authorization code generated by CDSL/NSDL respectively.

FAQs on Margin

Margin trading refers to borrowing money from the broker to purchase stock. The investor is allowed to buy more securities than what he can afford with the available funds at the moment.

Mark to Market (MTM) in a futures contract is the process of daily settlement of profit and losses arising due to the change in the security's market value until it is held. The MTM calculations are done daily after the trading hours, based on the closing price for the day.

As per SEBI regulations, margin shortfall penalty is levied on trades performed without sufficient margin ( SPAN & Exposure for F&O and VAR+ELM+Adhoc for equity), net buy premium, physical delivery margins and marked to market losses (if applicable) as prescribed by the exchange.

FAQs on Trading, limits & RMS

  • Method Time taken Charges

  • NEFT/RTGS Within 2 hours Bank charges may apply.

  • IMPS Within 10 minutes Bank charges may apply.

  • UPI Instant Free

  • Instant Payment Gateway Instant ₹9 + 18%GST

  • Cheque 3-5 working days Free

Cash and Carry (CNC) is used for delivery based trading in equity. In delivery based trade, you intend to hold the stocks overnight for however long you wish. Using CNC product type, you will not get any leverage, nor will your position be auto squared off. You will not be able to take any short positions using CNC. However, you can sell the stock from your Holding using this product type.

Note: CNC is just a product type. If you use CNC to buy and sell a share on the same day, it will still be considered as an intraday trade, and the brokerage will be levied as per intraday.

Margin Intraday Square Off (MIS) is used for trading Intraday Equity, Intraday F&O, and Intraday Commodity. MIS product type is used to get the intraday leverage. You can check the Margins provided in Intraday using MIS product type on our Margin Calculator . All open positions under the MIS product type will get automatically squared off if they are not closed before the auto-square off time. Click here for the auto-square off timings.

Normal (NRML) is used for overnight trading of futures and options. You can use the NRML product type in derivatives to carry your position till expiry. Intraday leverages won’t be provided using this product type. NRML product type is also used for Delivery based trading of Currency.

Intraday Trading defines about the trading that happens within the same day as in you take the position when the stock market opens and the positions are squared off when the stock market closes down. Intraday Margin Time (MIS and CO) 3:20 PM onwards. 3:25 PM onwards. 4:45 PM onwards. 25 minutes before Close.

If you don't square off an intraday position, our system will attempt to exit it on your behalf as per the timings mentioned here, typically around 3.20 pm every day.

A stop-loss order is a buy/sell order placed to limit the losses when you fear that the prices may move against your trade. To buy above LTP, you can place a Buy SL order with the price at which you want to buy. To sell below LTP, you can place a Sell SL order with the price at which you want to sell

A Cover Order (CO) is an order with an in-built risk mitigation mechanism. Simply put, a cover order is a market order or limit order that is placed along with a stop loss order. Since a stop loss order is placed, the maximum loss you will bear is known in advance if the trade moves against you. Cover orders’ purpose is to reduce the risk for the broker and the trader and enable the trader to get higher leverage.Check the below GIF on how to place a CO.

MTF is a service offered by the broker where investors can buy stocks by paying only a fraction of the investable amount.

FAQs on Fee & Charges

List of all charges

List of all charges

Call and trade charges are applicable when you place buy or/and sell orders by calling us Charges are Rs 50 per call

24% p.a will be charged as interest on the debit balance.

Rs 300 per annuam from the second year, it is charged after 365 days of account activation

There are no hidden charges while trading at ShareIndia. We believe in being transparent about our charges. The charges are also available in the tariff sheet.

Other FAQs

Contract note is the legal record of any transaction carried out on a stock exchange through a stockbroker. It serves as the confirmation of trade done on a particular day on behalf of a client on a stock exchange.Contract notes sent to clients over email needs to be password protected as required by the exchange regulations. The password for your contract note will be your PAN number (In Capital letters).

Corporate actions are initiatives taken up by a corporate entity that brings in a change to its stock. There are many types of corporate actions that an entity can choose to initiate.
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